This text is translated by Google Translate, an automatic translation service on the internet. We apologize for any typos and bad translations.Summary Conditions We welcome both companies and individuals. All prices are ex. VAT unless otherwise stated. All orders are binding. Prices change continuously, but there is always a price at the time of the order will apply. Delivery is normally within 5 working days from the order approved. Shipping within Sweden costs 49 SEK , the other Nordic countries are charged with 99 SEK. Are you not happy with something you ordered, you have 30 days right of withdrawal unless otherwise indicated. Ev. charges not refundable. If you return the entire order you will be charged the cost of handling and shipping.
NOTE! The summary is not exhaustive so we recommend that you read all the items before ordering. Conditions of Use detail Ordering We welcome both companies and individuals. All orders must be made through the webshop. All orders via email, phone, fax or visit on the delivery point is on the originator's risk ie. that the rules change yet in force. Check carefully for any information on the order confirmation sent to your email address when you ordered. Any false or fraudulent orders, police reported.
Cancellation All orders are binding after 24 hours of receipt to us. Cancellation must be made in writing via email or by fax. For cancellation later than 24 hours after the order has been received is always a handling fee. You always have the right to cancel your purchase at no cost if the item you ordered is final and can not be delivered within 10 working days.
Rates All rates are always excluding VAT unless stated. Prices change continuously depending on commodity supply and purchase prices. However, the price is always in evidence at the time of the order even if the price has come to change after Invoice. We reserve the right for price changes depending on the ev. typos or incorrect information provided by third parties.
Payment Deliveries to foreign countries must be paid in advance. Delivery to private individuals are always paid by credit card. Companies can also pay by credit card if desired. When paying by card is always charged Swedish VAT.
Payment for supplies to VAT registered companies can be done by invoice. Since no charged Swedish VAT. NOTE! This will require an approved tax file number in each country. We always check that the information is correct. The invoice sent by email within a few days from the order received and goods delivered until full payment is received.
Delivery All orders for abroad will be paid in advance, either by card or by invoice. For delivery abroad will always be a handling fee. Shipping within the Nordic countries are charged with 249 SEK, other countries, according to the Post's tariffs. Normal delivery is within 10 working days from order, unless otherwise stated (for example. Not profiled garment).
Fees Handling fee 0kr
Online Payment 0kr
Direct Payment 0kr
Invoice 39 kr
Shipping 49 kr
Change 49 kr
Resending 99 kr
Unclaimed shippment 279 kr
VAT will be added to all charges. We reserve the right to change fees without notice in particular.
Right of withdrawal Are you not happy with something you ordered, you have 30 days after you received the product, from the first leverantillfället (not for ordering goods or goods except where indicated tex on knives). Merchandise must be unused and in original packaging. Original packaging must be full and intact otherwise does not return right. Use therefore always overpack at the return of goods. Type, paste, tape is not on the product's original packaging.
Of course you get to try the product gently but the withdrawal does not apply if the goods have been used. The garment is counted as used if it has no labels / packaging, if is wrinkled, dirty, hundhårigt, smells like cigarette smoke, stables, perfume, etc. In these cases, neither the right of withdrawal or cancellation rights and the product is returned to the buyer at his expense.
The buyer is himself the cost and the transportation risk in return and exchange. When we got back the goods and found that it is not used, and meet other requirements of purchasing we will pay, within 30 days, return the amount you paid for the goods. Ev. charges not refundable. In return the entire order is charged the cost of handling and freight. Profiled and / or altered garments may not be returned.
ChangeThe same conditions for withdrawal. If an ordered item does not fit and you want to switch to another size, color, etc. you returned the goods to us at his own expense and risk. When sending a replacement will be charged a handling fee. If a product is faulty or wrong delievered, we both return and replacement shipment. Profiled or altered garments may not be changed, nor goods to be exempted from withdrawal.
Complaints If you have purchased an item that we on a discretionary basis, often in consultation with the producer says is wrong, it does not work, it has broken even in normal use, or otherwise not lived up to initial expectations and demands we replace you with a new, identical product or a replacement. If you are still not satisfied, you can get your money back. If you wish to complain about a product, send it to us with a brief, written description of the complaint. At the return of an item that you want to complain, you own expense for freight until the complaint is approved.
Reimbursement When we receive an item in return and found that the return meets the premises for a refund under this agreement, we will refund within 30 days. Has returned goods bought with cards are refunded to the card used for payment of goods.
Damaged Packages All packages leaving us are insured. If the package and / or content is damaged when you receive it, you should immediately notify the disclosing package. Then contact us if the item in the package is damaged.
Unclaimed PackagesFor all packages that can not be delivered or picked up, we charge a fee. The fee represents the cost of return shipping, handling fee and handling.
Personal Information Protecty Workwear and Protective Equipment AB is responsible for the processing of personal data that you as a customer leaves us. Your personal information is treated in order to manage your purchases and marketing purposes. Your personal information may be disclosed to our affiliates for marketing purposes.
Laws and Recommendations We comply with the applicable provisions of the Marketing Act, consumer purchasing, pricing law, Distance Contracts, Consumer Credit Act, Data Protection Act and other Swedish legislation and good practice of the International Chamber of Commerce rules. In disputes that we can not resolve together, we recommend that you contact the Board for Consumer Complaints. We always follow their recommendations.
Force Majeure We are exempt from penalty for failure to perform certain obligations under this Agreement if the failure is due to release factor as described below and the fact prevent, hinder or delay performance. Liberating event, including acts or omissions of the authority, new or amended legislation, industrial disputes, blockades, fire, flood, sabotage or accident of significant size. The force majeure includes administrative decisions that affect the market negatively and products, such as decisions about health warnings, ban on sale, etc., or an abnormal decline in the market.